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Gimpy Contributing Member

Joined: 03 Apr 2007 Posts: 175 Location: S. London
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Posted: Mon Apr 28, 2008 8:02 pm Post subject: ooooh gutted! - also on Viv section- |
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Have posted this in the Viv section too but just in case people dont look on there.......
Ok not the most brill of threads BUT. I bought and exo terra from ebay for quite cheap for my crestie. However when it arrived the right hand pane, and part of the door on the right side has been totally smashed (DHL, gotta love 'em ).
any ideas about the cost of getting a replacement or any ideas that dont cost the world? I thought of mesh, wooden panel with another exo terra background stuck to it.....I really dont know tho. Well gutted, have just come back from a very tiring course only to find out the i cant move the baby into his new room humf....
Any ideas would be excellent!
Cheers, Holly _________________ some people are like slinkies. Not really good for anything but they bring a smile to your face when pushed down the stairs. |
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dan5 I've settled in...
Joined: 03 Feb 2007 Posts: 25 Location: Romford
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Posted: Mon Apr 28, 2008 9:09 pm Post subject: |
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I would try to get a piece of glass back in it. I don't think it would cost too much. You need 4mm toughened for safety reasons but I would do that  |
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Dracowoman2 Captivebred Colonel

Joined: 29 Oct 2007 Posts: 2205 Location: Gwent
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Posted: Tue Apr 29, 2008 1:40 am Post subject: |
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I'd claim off the courier or the person that you got it from. If it had been packed properly it shouldn't have broken, and they should be able to claim from the courier, that's how it usually works. I've had a little experience of this, as I use couriers all the time both in coming and outgoing. You will need to contact them within 24 hours though to be able to claim. You'll have to go to the person that you bought it from and then they will have to submit a claim to the courier. You should then get a nice new one hopefully in tact this time  _________________ www.draco2.co.uk
"Life without animals isn't life, they give much and take little"
Claire |
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scrambled legs Contributing Member
Joined: 23 Apr 2008 Posts: 55 Location: suffolk
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Posted: Tue Apr 29, 2008 6:07 pm Post subject: |
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i'm sure if you contacted exo terra for spares they could help...
Neil _________________ 1.2.0. Geochelone pardalis
0.0.1. Testudo marginata
0.1.3. Kinixys homeana
crested geckos, rabbits, guinea pigs, gerbils, cat, jackapoo, poodle, a gazillion fish. |
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